Return Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below:

  • Restocking Fee: A 35% restocking fee will be applied to all unopened, returned items.​
  • Return Shipping: Customers are responsible for covering the cost of return shipping.​
  • Process: Each return case is unique. We encourage you to contact our customer service team directly to discuss your specific situation and initiate the return process. Our team will guide you through the necessary steps to ensure a smooth experience.​

Personalization and Custom Production

Enhance your brand recognition and impress your clients by customizing our Palm Leaf and Balsa Wood products with your logo or unique design. Personalized products are perfect for special events, corporate branding, and creating a memorable dining experience.​

For more information on our personalization options and to start your custom order, please visit our Personalization Page.

Policies and Terms

For detailed information regarding our practices and terms, please refer to the following:

  • Privacy Policy: Learn about how we collect, use, and protect your personal information by visiting our Privacy Policy.​
  • Terms of Use: Understand the terms and conditions governing the use of our website and services by reviewing our Terms of Use.
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